Cannot praise the team at Templeton Robinson Holywood highly enough. From the initial valuation, professional photography and luxury brochure I was confident i had chosen correctly. At all points in the sale i was kept informed and any issues pre-empted and handled efficiently and effectively. They communicated well with my financial and legal advisers making a stressful process as smooth and seamless as possible. (Worth noting that with just seven sets of viewers they sold my house 3 times.) I would look to no one else to sell my home with and couldn't recommend them highly enough. Thanks guys!
- Deborah Long
Thank you so much for all your help, patience, commitment & perseverance to bear with this long process. You really have been a thorough professional, a gentleman that was always there to help and I must say that your unwavering, untiring commitment made this all possible. You make Templeton Robinson proud as an organisation. We are ever so grateful for everything you did for us.
By using Templeton Robinson we had more viewings in the first week than we ever had. Moreover the feedback was tremendous with all viewers being telephoned the next day for their opinions, with these comments then being relayed to us. Not only that, all first viewings were conducted by your staff, only second viewings being conducted by ourselves. Also all phone calls about the property were logged and sent by email to us.
The strange thing was, all the companies were charging the same commission! All in all a fantastic service, don't try the rest, use the best.
- Frank and Liz Kirk
To Neil & The Templeton Robinson Team. Just wanted to say a massive thank you to you and the rest of the team for your help and guidance through this difficult process.
- Michelle W
Neil, just to say a big thank you for all your and your team’s help with selling our property. A few tricky and stressful moments but with your help, we got there in the end! We’ll be sure to give you a ring when we decide to downsize.
Dear Mr Liddell, just a few lines to say many thanks to you and the staff at Templeton Robinson for the efficient way they dealt with the sale at 7 Kerrington Court. They have been pleasant and helpful at all times and we wish all of you success into the future.
- Caruth & Rosemary Logan
We were very pleased with Templeton Robinson . Thought they provided excellent and professional service and in particular a big thank you to Nicky and William. The move was complicated and stressful but went very well.
Thank you for all you did in making the transition, not only from our own home, but towards our dream to live in Australia! We appreciate all hard the work and effort in selling our farm .
- Elaine & Hugh Clarke
To Judith, thanks so much for helping us find the perfect home. We were in the right place at the right time. We’ve been here a week and loving it!
- The Shaws
Judith Gilchrist from the Holywood office who acted as our contact was exceptional from start to finish and without hesitation I would recommend Templeton Robinson and in particular Judith to friends and family. Judith was fantastic throughout, more like a friend who gave great guidance and knew exactly what we were looking for. The property sold by the family who bought our house, our house and the property we purchased was all through Templeton Robinson and overseen by Judith to ensure everything ran smoothly. I work overseas and was initially concerned about timing and delays, again Judith kept my wife and I fully informed thoroughout and the whole process ran like clockwork. Templeton Robinson should be very proud to have someone like Judith who serves both the customer and her employer to such a high standard. Moving house can be very stressful, but without considering any other company, I would be looking for Judith and the rest of the team at Templeton Robinson in the future.
Ashley and the team were extremely professional and patient as some totally unforeseeable issues emerged during our move/s this year. We found Ashley to be very reassuring and knowledgeable as we overcome our hurdles.
- Brian Wallace
I was extremely satisfied with the service from start to finish. The valuation was great giving good tips on what work if any needed doing to get property ready. Ashley was extremely knowledgeable in what was popular in the area and got me the best price in the street ever. My house sold in just 1 week for the full asking price but unfortunately the buyer was unable finance the property. This was handled with great care and expertise and was remarketed swiftly. The process of selling a home can be very stressful but I was kept informed constantly with information on viewings and subsequent feedback. Nothing was ever a bother and every question I had was answered promptly. Many thanks to Ashley and the team and I would have no hesitation in recommending yourselves to others in the future.
- Annette Graham:
I was very pleased with the service received from Templeton Robinson and in particular Ashley Black who was professional yet approachable throughout the whole process renewing my faith in Estate Agents which had been somewhat damaged by previous encounters with other firms.
It has been a pleasure to deal with Ben and the wider TR team. Very timely with follow up and phone calls both with the sale of our own property and the purchase of our new home. I wouldn't hesitate to recommend TR to friends and family.
- Alex Brownrigg
Thank you for all your help, perseverance and tenacity to see the sale through, we could not have done this without you.
- Ian Maconachie
Thanks for all your help over the last few months. I really appreciate all the time and effort you put in to helping it go through.
"Lucy was an excellent agent and even though our sale had some problems (not her fault) she kept us informed and was positive throughout "
- Mr Martin
Has to be said that Lucy Arthur helped keep us feeling positive throughout the sale of our home, it was a lengthy process as our home was suitable for a limited range of buyers and also had a few setbacks along the way, but Lucy never gave up and she got the sale over the finish line in the end, it was always a pleasure to speak with Lucy and we would like to express our deepest thanks to her and the team at Templeton Robinson.
Lana was very helpful throughout the whole process.
- Emma Finlay
We were very impressed with how Lana handled the sale of our house. The organisation of viewings was good and communication throughout was exactly what we needed. Overall, our experience of TR for our house sale could not have been better and we would not hesitate to recommend TR, and Lana, to friends and family.
- Nick & Sarah Donaldson
Lana and the team have been so helpful through the sale of our property and the purchase of our new one. Attention to detail and regular updates on the progress of the sale made the whole process so much easier.
Just a quick note to say how much I appreciated all ur help & support during the sale of our home. Your empathetic support & quick replies made me feel that you definitely were on our side & available when I needed advice.
I did fill in the google plus report. But what a job. I had to join their site & for some reason this took ages. I nearly gave up but thinking of how you’d helped me forced me to stay in until I completed it.
Once again many thanks are due to you personally.
"Excellent Ms. Graham.! We are extremely satisfied with Templeton Robinsons' commitment. Your efforts are most appreciated."
- Mr Randolph-Donnelly
Nicky was incredibly professional, affable and so lovely to deal with. She is a true asset to Templeton Robinson!
We have dealt with many estate agents both in NI and in England as landlords, sellers and as renters and we have been very impressed with the service both you and Valerie offered us and we are delighted to have the house sold in such a timely and professional manner, thank you!
- Karen Booth
I cannot begin to tell you how impressed we have been with the level of support, communication, responsiveness and sheer level of professionalism received from Rudi Wilson of Templeton Robinson.
The transaction of any house purchase is complex and requires engagement and communication between multiple parties each with differing needs and ideal outcomes, and the agent is required to manage expectations, enable the negotiation process and bring all sides together to ensure completion on a given future date.
Rudi not only delivered this transaction on our behalf but ensured it happened on schedule, on-budget and to requirements.
I can only close by giving Rudi the highest recommendation and stating that he is a true asset to Templeton Robinson.
The service and attention from Templeton Robinson has been outstanding to say the least. You have pulled us through the low points and kept us focused on getting the end result. We eventually got there......thanks for that. Patricia has been amazing keeping us both informed every step of the process and grounded when we thought all was lost.
- Sharon and Nick
Patricia was amazing! She was very attentive and she went out of her way to facilitate us! We are very happy that we went with Templeton Robinson and would definitely recommend Patricia!
- Catherine Sinclair
Patricia Donnelly was excellent. Keeping me up to date with bids and contacting me after the sale was agreed to ensure everything was progressed. Absolutely fantastic job.
I would like to thank all of Templeton Robinson staff for their excellent service in the sale of our home. But a special thank you to Kyle Anderson who was very professional friendly and helpful.
- Jennifer Stratton
I both sold my house and bought through Kyle Anderson and I cannot speak highly enough of the service he provided. He kept in regular contact throughout, returning all calls and emails. Very helpful and supportive throughout the process. Would highly recommend, thank you Kyle.
- Maura Dargan
Templeton Robinson lived up to its reputation and we were lucky to have Kyle Anderson as the agent we were dealing with - the conveyancing was done and all queries addressed with maximum speed and efficiency - some estate agents can make the whole process an exercise in frustration but with Kyle it was all smooth sailing.
While going through my lease agreement process I found Conor to be very helpful and pleasant at all times and would highly recommend him.
- Zaria Bell
We recently rented a property through Conor McCullough at your Holywood office. From my first dealings with Conor he provided 100% satisfaction and was very proactive in suggesting the property we eventually settled on. He was very knowledgeable about the area and steered us away from several unsuitable houses and locations that didn't meet our needs. Overall, we were delighted with the service that Conor offered.
- Philip Hiatt
Fantastic customer service! I will use Conor McCullough for all our future property needs. He was so helpful.
Please convey our sincere thanks and appreciation to Paul Quinn for the professional, calm and extremely polite manner in which he provided such an excellent service to us both. The ultimate production of an excellent 8-page sale brochure undoubtedly greatly assisted towards a quick sale. Others within Sharman have been extremely complementary of brochure and WILL be availing of your services in the future.
We both wish Paul every success, health and happiness for the future.
- Roy & Jenny Elliott
Paul was excellent he helped us with many issues ,was always friendly and professional.
Excellent service from TR from start to finish - Emma Coote worked strenuously to secure an exceptional price in our sale. She kept us informed at every step and was always available and approachable .
- Simon Beatty
We were very pleased with the initial visit and valuation of our house by Emma Coote and with the subsequent arrangements for viewings. We agreed a sale very quickly. However, there were many difficulties due to a lack of communication from the purchaser, although Emma was excellent in chasing up any issues and trying to bring us to completion. She was very supportive through all the difficulties coming from the side of the purchaser. We would wholeheartedly recommend Emma and her colleagues to family, friends and colleagues.
- Michael McTear
I was recommended to go to T & R by a family member when the time came to sell my mother's house.
I found the whole process remarkably easy. Emma at T & R took care of everything from the valuation, which was professional and thorough, to the viewings and ultimately, the sale. At all times I was kept informed of what was happening and I was more than happy with the service provided.
I would just like to thank you and your colleagues at Ballyhackamore for all your help and professionalism during the sale of my Aunt’s property. We have been kept well informed throughout the process and it has been a pleasure to work with you.
As we are not local to the area I have been particularly grateful for your help regarding the ongoing maintenance issues with the property in the run up to the sale. Your advice regarding local tradesmen has been very re-assuring and we really valued knowing that there was local knowledge we could call on to address any issues that arose. We also appreciated your weekly inspections of the empty property to comply with insurance requirements.
- Judith Bridges
We were extremely happy with the service we received which was friendly and efficient. The professional expertise really came through when we experienced some unforeseen issues. Communication and support were a real high point. Delighted to have been dealing with Lisa who was fantastic and a credit to Templeton Robinson!
- Fin and Emma
We dealt with Lisa in the Ballyhackamore office and she was very attentive in all aspects of our house move. She went above and beyond her normal duties to sell our house and also her communication with us was excellent.
"A pleasure to deal with from start to finish. Always friendly, knowledgeable and prompt. A particular thank you to Rhonda"
- Diane Mckinlay
"Recently purchased our new home through Templeton Robinson, delighted with the service. We dealt with Rhonda who was a pleasure to work with, keeping us informed every step of the way. We would have no hesitation in recommending Templeton Robinson Ballyhackamore."
Maureen and the Templeton Robinson team, thank you so much for all you did to make our relocation to NI straightforward and stress free at this end. We are really grateful, especially for all your advice along the way. Many thanks!
- Sarah & Simon.
To Maureen and all the staff at Templeton Robinson, sincerest thanks for all your help in getting our house sold and helping us move into our dream family home!
- Jonathan, Joleen and family.
Maureen has worked very hard and efficiently to complete on the sale of my property. She is so patient and kind to give the support I need. She made the sale process go so smoothly. I will definitely recommend Templeton Robinson because of Maureen.