Mr Philip Hiatt - 12 May 2019
We recently rented a property through Conor McCullough at your Holywood office. From my first dealings with Conor he provided 100% satisfaction and was very proactive in suggesting the property we eventually settled on. He was very knowledgeable about the area and steered us away from several unsuitable houses and locations that didn't meet out needs. This was especially important to us as we were moving from England and we could have wasted time and money in flying over and viewing unsuitable houses. In the end we came once and saw the one house that Conor had suggested and that was exactly right for us. Having agreed the rental Conor manged the referencing process so that it was very easy and straightforward for us unlike our experience when renting in England last year when the agent put many obstacles in our way. Finally, when we were planning our move over Conor agreed to meet us long after his office would have been closed to hand over the keys. In the end his kind offer wasn't needed as we came on an earlier ferry but his offer was greatly appreciated and indicative of his customer focus. Overall, we were delighted with the service that Conor offered and equally delighted with the house he found for us.
